Qwaiting

Appointment Scheduling & Online Booking•

Qwaiting is a smart queue management system that reduces customer queue time, increases staff productivity, and delivers a delightful customer experience. It has a solution for every business size. It is designed to make the user's life easy and tension-free.

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About this App

Qwaiting is a customer queue management system that allows you to systematize and prioritize the customer flow management procedure. It will enable visitors to check in for service by phone and wait for their turn to be served. It is one of the most useful pieces of software used on a large scale. Users can use this software to scan the QR code with their mobile phones and get all the information about the payment or appointment.

Key Features of Queue Management System

Cloud Technology

Qwaiting is 100% web-based and is standard-browser supportive. With extensive API, it can be integrated into any software solution.

Web Booking

Customers can easily book their tickets for the services from the Qwaiting web page. All they have to do is visit the web page, choose the service and book the ticket, that’s it!

Extensive Statistics and Analyses

Track the insights of customer's habits and with real-time data for locations and lines. Know the outcomes of the duration of service and different transaction types.

Virtual Queues

Give customers the freedom to choose how they communicate with the business from virtual queuing. The centralized dashboard enables zero interruption in the service flow.

Customer Feedback

Qwaiting collects the data from customers' reviews in real-time. This feature offers you a deep analysis of what changes are needed and what works well in your business.

Self Check in- Kiosks & Smart Systems

The Qwaiting system Kiosk system in the waiting room enables the customer to add the information in the queues without any assistance.

QR Code

The customers can scan the QR code on the mobile phone and receive essential queue details on digital signage display, hence automates waiting list processes.

Tailored Queuing System

We enable you to choose the modules as per your needs, and offer you a tailor-made solution. Get it as a perpetual, on-premise license from the SaaS option.