Empowering Your Team with AccountsIQ: Award-Winning Onboarding and Support image

Empowering Your Team with AccountsIQ: Award-Winning Onboarding and Support

AccountsIQ's exceptional achievement in digital innovation, earning the Silver award for "Best Digital Transformation Journey" at the 2023 UK Customer Experience Awards

Blog
Posted onMonday, 8 April 2024

Having the right accounting software can significantly impact your team's productivity and success. AccountsIQ stands out as a leading accounting software solution, offering not only robust features but also an award-winning onboarding, training, and ongoing support. 

Our featured blog this month highlights AccountsIQ's exceptional achievement in digital innovation, earning the Silver award for "Best Digital Transformation Journey" at the 2023 UK Customer Experience Awards. We'll discuss how AccountsIQ is a standout solution, offering mid-sized businesses a tailored onboarding process, comprehensive training, dedicated support, and continuous feature updates. When compared to conventional platforms like Sage 50 and Xero, AccountsIQ is committed to advancing digital accounting solutions, not just meeting but exceeding current business needs and defining new standards in finance technology.

Expert Accounting Software Onboarding:

AccountsIQ is committed to providing a seamless onboarding experience for its clients, ensuring a smooth transition onto the new platform. Our highly experienced professional services team includes qualified experts in accounting, technology implementation and support. They will work with your team to deliver a detailed accounting software implementation plan. We can get you up and running in 4 to 6 weeks. 

AccountsIQ’s e-learning platform:

AccountsIQ is devoted to ensuring your team's smooth transition to digital financial management with a bespoke training approach, catered to medium-sized businesses and bolstered by our extensive e-learning provision, AIQ Academy. Mindful of the shifts towards hybrid and flexible practices, we have developed our educational offerings to be as adaptable and accessible as today's work models demand.

Our training programmes span from fundamental principles to the complexities of sophisticated features and are delivered through AIQ Academy's targeted video modules, which are concentrated for maximum impact. These modules, along with practical exercises and assessments, facilitate a self-paced, comprehensive learning experience, enabling the adoption of complex functions such as Group Consolidation. This dual educational strategy ensures that your team is not only equipped but also confident in maximising the capabilities of our software, enhancing productivity and efficiency within the intricacies of modern financial management.

Ongoing Support and New Resource Centre :

At AccountsIQ, support doesn't end after the onboarding and training phases—it's an ongoing commitment. With an average response time of just 20 minutes, our dedicated support team is readily available to address any questions or concerns promptly. We understand the importance of continuity, which is why we strive to assign the same personnel to your company, building familiarity and streamlining communication.

Additionally, clients benefit from a dedicated Customer Success Manager whom they can book time with for any questions or feedback about the system. This personalised approach ensures that your needs are consistently met and that you have a trusted point of contact for ongoing support and guidance.

AccountsIQ empowers ambitious medium-sized businesses with award-winning onboarding, training, ongoing support, and innovative features. So why settle for anything less? Experience the AccountsIQ difference.. Book a demo with our experts today.

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