Delivering world class client experience image

Delivering world class client experience

Take a short moment to recall the last time you had a really great experience as a customer and how that experience made you feel. And did you tell someone else about it?

Wednesday, 23 November 2022
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It's the same for your clients… With their expectations becoming increasingly sophisticated, delivering a proactive, responsive and personalised service is key. It's the most effective way to achieve high customer satisfaction, higher fees and an active referral pipeline.

Will Farnell will discuss this topic with Celso Pinto, Founder and CEO of Pixie, and they will delve deeper in to:

  • What it takes to create a world-class customer experience

  • The secrets to scaling it through automation

  • The benefits to you and your firm

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