Take a short moment to recall the last time you had a really great experience as a customer and how that experience made you feel. And did you tell someone else about it?
It's the same for your clients… With their expectations becoming increasingly sophisticated, delivering a proactive, responsive and personalised service is key. It's the most effective way to achieve high customer satisfaction, higher fees and an active referral pipeline.
Will Farnell will discuss this topic with Celso Pinto, Founder and CEO of Pixie, and they will delve deeper in to:
What it takes to create a world-class customer experience
The secrets to scaling it through automation
The benefits to you and your firm
Latest news, events, and updates on all things app related, plus useful advice on app advisory - so you know you are ahead of the game.