Customer feedback simplified. CustomerSure automatically checks for satisfaction when you send out invoices from Xero.
A customer-centric feedback process is the single best investment you can make in improving customer satisfaction. CustomerSure is the best way to run a customer-centric feedback process – making it easy to ask the right questions at the right time, and most importantly, follow up.
CustomerSure customer feedback software helps you gather insights, communicate them across your business, and use them to drive real change.
With our award-winning customer feedback software you can:
Measure and improve Net Promoter Score, CSAT & Customer Effort Score
Demonstrate the impact of customer experience projects
Improve customer loyalty and retention
Identify efficiencies and process improvements
Improve call quality and first contact resolution
Develop your team’s performance and customer focus
CustomerSure software is transforming our organisation. Easy to use, a great customer experience and real time results, presented beautifully that we can action immediately.
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